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    • Refund Policy

    • Orford Music Ticket Office

      Please help us to keep you safe. Do not attend a concert if you have any symptoms of COVID-19 or if you have been in contact with anyone who has tested positive for the virus. Please contact the ticket office for a refund (some fees may apply). For more information, visit the website of Quebec’s public health service. If the concert is cancelled by Orford Music due to pandemic concerns, all ticket holders will be offered a refund. In some cases, ticket holders may choose to keep their tickets for a performance at a future date, or to convert their ticket purchase into a tax-deductible donation to Orford Music’s scholarship fund.  Please ask for details.

      Customers are responsible for reviewing the date and the name of the concert before making a purchase. Latecomers are not eligible for ticket exchanges or refunds. All sales are final; no refunds, exchanges or cancellations accepted. In the event that Orford Music cancels a concert, tickets may be refunded or exchanged for tickets of equal or lesser value. People with reduced mobility who wish to reserve a place for a wheelchair must mention this at the time of ticket purchase.

      Prices are subject to applicable taxes.

      Ticket Office Fees

      By telephone: $3 per ticket
      Online: $3 per ticket
      By mail: $5 per mailing

      Fees do not apply to tickets purchased directly at the Orford Music ticket office. Ticket fees are not refundable.